Privacy Policy

Effective Date: 19th October 2024

At Seaborne Cleaning Co., your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstance.
• Personal Information: This includes your name, email address, phone number, and address when you fill out forms on our website or contact us for services.
• Payment Information: If you choose to make a payment for our services, we may collect your credit/debit card details or other financial information through our secure payment processor.
• Usage Data: We collect information about your interaction with our website, including your IP address, browser type, device type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To schedule and deliver cleaning services, communicate with you, and respond to your inquiries.
• To Improve Our Services: To analyze usage patterns and enhance the user experience on our website.
• To Send Promotional Content: With your consent, we may send you promotional emails about our services, special offers, or other information we think you may find interesting.
• To Comply with Legal Obligations: To meet any applicable legal requirements, regulations, or standards.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may engage third-party service providers to assist with payment processing, email communication, or other services, and these providers will have access to your personal information only to perform their functions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses secure encryption methods to safeguard your data during transmission. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Request corrections to any inaccurate or incomplete information.
• Withdraw Consent: If you have previously consented to receive marketing communications, you can opt out at any time by following the unsubscribe instructions in the emails or contacting us directly.

6. Third-Party Links

Our website may contain links to other websites that are not operated by us. We have no control over the content and practices of these websites and cannot be responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Seaborne Cleaning Co.
Email: info@seabornecleaning.com

By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing Seaborne Cleaning Co.!

SMS Terms & Conditions
SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Seaborne Cleaning Co, you may receive messages related to the following (provide specific examples):

Appointment reminders
Follow-up messages
Promotions or offers

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your [appointments/billing, etc.].

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Seaborne Cleaning Co. in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary.